Celebrate 2026 Chinese New Year with Us: Important Shipping Schedule Update

 

As the 2026 Chinese New Year (Spring Festival) approaches, we want to keep you informed about our upcoming holiday schedule and how it may affect your orders.

This beloved national holiday, marking the Year of the Horse, is a time for family reunions and celebration across China. Consequently, our warehouse, logistics partners, and customer service team will be observing an extended break to allow our staff to enjoy this important festival with their loved ones.

Key Dates for Your Planning:

• Last Order Date for Pre-Holiday Shipping: February 7, 2026

To ensure your parcel is dispatched before the holiday, please complete your purchase by this date.

• Warehouse Closure Period: From February 5 to February 7, 2026

All operations (packing, shipping, and returns processing) will be paused during this time.

• Normal Operations Resume: February 25, 2026

We will return to full operational capacity and begin processing all backlogged orders in sequence.

What This Means for Your Orders:

• Orders placed on or before February 7 will be shipped out as usual.

• Orders placed between February 8 and February 24 will be securely held and processed immediately upon our return on February 25.

• Shipping carriers may also experience delays during this peak season. We appreciate your patience if delivery times are extended.

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WHAT IF YOU PLACE ORDER DURING FEB. 8 AND FEB. 25?

During this period, order processing and physical shipping will be paused.

This presents a unique opportunity for you:

As a token of our gratitude for your patience, all orders placed between February 8 and February 25 (UTC+8) will automatically receive:

A Special Holiday Gift: A practical pryer tool included with your order.

Priority Processing: Your order will be placed in our “Priority Queue” and will be the first to be processed and shipped when normal operations resume on February 26.

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We Recommend:

To avoid any disappointment and ensure you receive your items on time, we encourage you to plan ahead and complete any planned purchases before February 7th.

During the closure, our automated systems will remain accessible, and you can still place orders on our website. Our customer support team will resume responding to all inquiries promptly WITHIN 48 HOURS.

We sincerely thank you for your understanding and continued support. From all of us here, we wish you a prosperous and joyful Year of the Horse!

Warmly,
The VOYEEGO Team